Services to Make Everyday Banking Easier

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Online & Mobile Banking

Enjoy our brand-new Online and Mobile Banking Platforms.

With much easier navigation and additional features, our goal is to continue to improve our members' experience no matter if you are standing in our branch or on the other side of the world.

Please find answers to common questions you may have regarding the new platform:

WILL I HAVE TO CHANGE MY USERNAME AND PASSWORD TO ACCESS THE NEW SYSTEM?

Yes, you will have to go through an enrollment process by logging onto your online account. (This is your first step to accessing the new platform.) The enrollment process requires you to provide the following information:

  • Member (Account) Number
  • Social Security Number
  • Date of Birth

Please keep in mind this information must be for the Primary Account holder.

Additionally, after enrollment, at your first login, you must set up a multi-factor authentication method using either your email or text message. Therefore, in advance of the upgrade, please have a current email and/or mobile phone number on file with us.

HOW WILL I LOG IN TO THE NEW ONLINE & MOBILE BANKING PLATFORM?

You can access the new digital banking application and your account on a desktop, laptop, mobile phone, or other internet-accessible devices. There are two ways to do this:

  • Visit our website (hudfcu.org) and click on the green "Login" button to access Online Banking.

  • Download the new mobile banking app from Google Play or the App Store on your mobile device.
    Search for "HUD Federal Credit Union" or "HUD FCU" and look for the following app icon:

    HUDFCU App Logo

WILL I NEED TO RE-ENROLL IN BILL PAY WITH THE NEW ONLINE BANKING?

You will not have to re-enroll in Bill Pay. Your current Bill Pay schedule will automatically transfer to the new platform.

WILL MY ALERTS TRANSFER TO THE NEW PLATFORM?

No, alerts will need to be set up. We recommend that you review your current alerts in Online Banking as soon as possible and print them for reference.

PLEASE NOTE: Not all features will be available at launch. We will update the platform with these services and other new features in the days to come, as we continue to improve our technology to meet your needs. The following features will not be available at launch:

  • eStatements. The credit union will mail paper statements to each member until eStatements are available.

  • Remote Deposit Capture (remote check deposit)

  • Check images

More details will be available as we bring more services online. And remember, we are here to help. If you have any questions, we are ready to assist you by phone at 202-863-2800, via email to admin@hudfcu.org, or during your next branch visit.


ATM/Debit Card

Using the HUDFCU ATM/Debit card, you'll be able to make purchases in-person or online wherever Visa is accepted. Whether you are in the Nation's Capital or traveling abroad, you'll be able to withdraw funds from ATMs 24/7/365.

Find a Fee Free ATM or Shared Branch Location


CO-OP ATM Logo CO-OP Shared Branching Logo

At shared branches, members are allowed to get up to $1,000.00 in cash per day from a shared branch location, make deposits and withdraws, and cash a check. They cannot make changes to their account or open an account.

The ATM Surcharge Free Network is through our Co-Op system. If a member goes to an ATM that is in our network they will not be charged a fee, however, if they do go to an ATM outside of network they will be charged a $2.00 fee.



Skip a Pay

Members are limited to two Skip-a-Payments per loan, in the previous (rolling) 12 months. Use the cash to shop for the holidays, pay your taxes, save up for a large purchase or just plain catch up!

Important information about skip a payment:

  • We offer skip a pay on all Vehicle and Signature Loans.
  • There is a $25 fee per skipped loan payment. The fee will be transferred from Primary Savings, Club Accounts, or Checking.
  • Loan must be active and current with the credit union for six months to be considered for the Skip a Payment program.
  • You are limited to two Skip-a-Payments per loan, in the previous (rolling) 12 months.
  • You must be in good standing with the Credit Union.
  • Interest will still accumulate on the outstanding balance, increasing the total cost of borrowing and extending the term of the loan.

Set up your Skip-A-Pay today. Click below to complete a fillable form. Once completed, please download and return it to the Credit Union for processing.

Skip-a-Pay Form

Direct Deposit

Easily receive your paycheck from your employer without the hassle of a check. With HUDFCU's direct deposit service, your funds will be available immediately for use.

Call 202-863-2800

Medallion signature

A medallion signature guarantee is a special signature guarantee for the transfer of securities. It is a guarantee by the transferring financial institution that the signature is genuine and the financial institution accepts liability for any forgery. Signature guarantees protect shareholders by preventing unauthorized transfers and possible investor losses.

Wires

Wire In

In order to wire funds to your HUDFCU account, instruct your financial institution to wire to:

VIZO Financial Corporate Credit Union
Greensboro, NC
Routing/ABA# 2313-8755-0
Credit: HUD Federal Credit Union
Account #25407473010100
Final Credit: Member’s name and account number

Wire Out

All same day wires need to submitted to the credit union by 1:00 pm. Any wires submitted after 1:00 pm will be processed for the next business day.

Please contact the credit union at 202-863-2800 to initiate a wire out request.

Call 202-863-2800

Branch Services

Visit us at our main branch:
Lobby Hours
Monday - Thursday 10:00AM-3:00PM
By Phone
Monday - Friday 8:00AM-4:00PM
Except Federal Banking Holidays

451 7th Street, SW
Suite 3241
Washington, D.C. 20410

Or visit one of 5,000+ Shared Branches located across the country